Last update: January 2025
General Terms and Conditions
THIS AGREEMENT SETS OUT THE LEGALLY BINDING TERMS AND CONDITIONS FOR THE USE OF THE "BatteryBox" SERVICES.
The "BatteryBox" service allows registered customers to rent electronic devices, external batteries, and any BatteryBox equipment by scanning a QR code or using a mobile app installed on the customer's mobile device.
The "BatteryBox" service is provided in Slovakia by Partymaker 2 s.r.o., a Slovak legal entity operating in accordance with the laws of the Slovak Republic, with its registered office at Rajská 3, 811 08 Bratislava, Company ID No. 47870125, VAT ID: SK2024141152, +421 911 245 254, support@batterybox.sk www.partymaker.group ("Company" "Provider").
By using the services or application in any way, whether in whole or in part, by accessing the application and accepting the terms of use, you are legally bound by the company. Access to the "BatteryBox" services is considered full and unconditional acceptance of the general terms and conditions, privacy policy, and personal data processing notice. The services ("Services") provided by the Company include: (1) the BatteryBox mobile application and related website, (2) BatteryBox portable batteries ("Battery" or "Batteries"), (3) all other maintenance equipment, personnel services, applications, websites, and information provided or made available by BatteryBox.
This Agreement, together with all updates, additional terms, and all of our rules and policies, collectively constitute the Agreement between you (as the "Consumer," "User," "Customer") and the Company.
1. GENERAL TERMS AND CONDITIONS FOR THE RENTAL AND USE OF BATTERIES
1.1. The consumer is the sole responsible user
The Company and the User are the only parties to this agreement. The User is the sole lessee and is solely responsible for complying with all terms and conditions contained in this agreement. By renting the equipment, the Consumer is the sole user and bears full responsibility for maintaining the integrity of the product. If the Consumer allows third parties to use the activated battery at one of the BatteryBox locations, such use shall be in accordance with these terms and conditions, and the Consumer shall be solely responsible for applying these terms and conditions to the person to whom they allow the battery to be used.
1.2. The battery is the exclusive property of BatteryBox.
Notwithstanding clause 2.3, the User undertakes that the Battery and any BatteryBox equipment shall remain the exclusive property of BatteryBox at all times.
- It is prohibited to disassemble, modify, alter the external appearance, repair, or damage the battery, any part of the battery, or other BatteryBox equipment.
- It is prohibited to modify, remove, or apply stickers to the battery.
- The use of external batteries or other BatteryBox equipment for advertising or other commercial purposes is prohibited without the written consent of BatteryBox.
1.3. External battery operating hours and battery availability
The number of batteries is limited and their availability is never guaranteed. The user undertakes to comply in good faith with the rental conditions set out in this agreement.
1.4. Restriction
It is prohibited to modify and/or gain unauthorized access to BatteryBox services other than as provided in this agreement. Use of BatteryBox services, batteries, and the application in any manner other than as provided in this agreement is prohibited. For the purposes of this agreement, and in particular Article 1.7 of these general terms and conditions, you acknowledge that the prohibition on tampering includes, but is not limited to: all drawings, holes, scratches, dents, or modifications applied to the external battery leased under this agreement.
1.5. Reporting damage or accidents
The User undertakes to report any accident or damage, including personal injury or stolen or lost batteries, to the Company as soon as possible. If the incident involves personal injury, property damage, or a stolen battery, the User must report the incident to the Company within 24 hours by calling +421 911 245 254 or by emailing support@batterybox.sk. The User agrees that during the rental period, they have the rented external battery at their own risk and are therefore responsible for any misuse, consequences, claims, demands, causes of action, losses, damages, injuries, costs and expenses, fines or payments of any kind or nature related to the battery, as long as the product remains under their responsibility. If the battery has been rented and you find that it is damaged or has any injuries, it is recommended that you return it to the station immediately within a maximum of 2 minutes and rent another battery, for which you will not be charged any additional amount. If the battery is not returned within a maximum of 2 minutes, it is considered faultless for use and you are fully responsible for the rented battery.
1.6. Penalties
The User undertakes to pay all fines, taxes, penalties, court costs and/or any other fees incurred by the Company as a result of the User's improper use of the external battery or as a result of the User's violation of any law, rule, regulation and/or ordinance while using the Services. All disputes arising in connection with the application or interpretation of this agreement shall be resolved by the parties through conciliation, otherwise they shall be referred for review to the competent court in accordance with applicable law.
1.7. User responsibility for battery use and damage
The user undertakes to return the battery to the company in the same condition as it was rented. The user also agrees that any attempt to charge the battery by means other than the charging station operated by the company will be at their own risk and that BatteryBox will not be liable for any harmful consequences, financial, physical, or otherwise, that may result from this.
1.8. Battery
Batteries are electrical devices that require regular charging to function properly. The user undertakes to use the batteries safely and carefully, given that they are electrical power batteries, and should be aware of all restrictions and requirements associated with their use.
The user understands and agrees to each of the following points:
- The remaining battery charge level will decrease as the battery is used, and as the battery charge level decreases, its operating capabilities may also decrease (or cease entirely). • The battery charge level at the time the user begins rental, or the battery performance, is not guaranteed and may vary from use to use. • The rate of charge loss during battery use is not guaranteed and will vary depending on the battery, operating conditions, weather conditions, and other factors. • It is the user's responsibility to check the battery charge level and ensure that it is functioning properly before using the battery. • The time during which the user can use the battery before it runs out is never guaranteed. • The battery may run out and stop working at any time during the user's rental of the battery, including failing to reach the desired charge level of the user's device. • If the battery runs out of power during the rental period, the user shall return the battery in accordance with all the terms and conditions of this agreement. The company shall not be liable for any accident caused by the battery running out of power.
1.9. How to rent a battery
- Scan the QR code on the BatteryBox device or download the BatteryBox mobile app from Google Play or the App Store.
- Register in the app.
- Connect your bank card to pay your rent.
- Find the nearest station on the map in the app.
- Scan the QR code at the station.
- Remove the battery from the station.
1.10. How to return the battery
- Find the nearest point on the map in the app.
- Set your route and arrive at the station.
- Make sure the station is plugged in.
- Simply insert the power bank into an available slot in the station.
If the timer does not stop within 30 seconds, check your internet connection and refresh the page. If this does not help, contact support.
Payments and Taxes
2.1. Taxes
The user may use the battery on a pay-per-use basis ("Use" means unlocking the battery via the BatteryBox mobile application and using it until it is returned to the BatteryBox storage/charging station) or otherwise in accordance with the prices described in the BatteryBox application or on the website. In any case, rates may be subject to applicable taxes and other local government fees that the Company may collect and obtain. The Company will charge the User (via bank and/or credit/debit card and/or other payment method provided during the pre-payment process) the amount of fees described in this Agreement.
2.1. Promotional codes
Users may only use promotional codes (discounts) through the BatteryBox app. The company reserves the right to change or cancel discounts at any time. Discounts cannot be transferred from one user to another and/or traded in any way.
2.2. Maximum rental period and prices
Information about rental times and rates can be found in the BatteryBox apps for iOS and Android before any rental. The price of the service varies depending on the location and city. To find out the exact price, please scan the QR code at the station. Once you have familiarized yourself with the prices, you will be able to rent a battery.
Price for an external battery – listed in the BatteryBox app after scanning the QR code at the station – If you like the battery and don't want to return it, you can purchase it and charge it at home like a standard battery.
*All prices include VAT.
You may cancel the requested rental service within the first 2 minutes after unlocking the battery without being charged for use during this time. If the battery has not been returned within the specified free time frame (2 minutes after unlocking), you will be considered to have accepted further use of the service at the specified rates.
The maximum rental period for an external battery is 72 hours, as indicated in the BatteryBox app or on the website www.batterybox.sk after scanning the QR code at the station.
The user agrees that they are solely responsible for the period granted for battery use and that the battery will be blocked after this period expires.
Batteries that are not returned within the maximum rental period will be considered purchased by the User at a price of €30 as stated on the website www.batterybox.sk.
2.3. Valid payment methods
In order to register and use the services, the User must provide a valid payment method accepted by the BatteryBox lessor in the BatteryBox application. The User represents and warrants to the Company that they are authorized to use any payment method provided in the BatteryBox application. The User authorizes the Company to charge this card or account for all fees incurred by the User. All payments are subject to applicable sales tax and other local government fees that the Company may obtain and collect.
If the User disputes any of their payments, they must contact the Company within 10 business days of the end of the month with the disputed payment and provide all information necessary to identify it, such as the date of use and the approximate start and end of use associated with the disputed payment. The User agrees to immediately inform the Company of any changes related to the payment method.
2.4. Payment schedule
The payment plan for using the Services is available on the website www.batterybox.sk and in the BatteryBox app before any rental.
The User understands and agrees that the rates listed above may be unilaterally changed by the Company at any time or periodically, at its discretion, in accordance with Article 13 of this Agreement.
When unlocking the battery, a sum of EUR 5 will be charged at the beginning of the rental period as a payment method for the user to verify the card. The verification sum may take between one and 30 days to be refunded, depending on the card-issuing bank (the user's bank).
ADDITIONAL TERMS OF USE
3.1. Safety inspection
3.1.1. If at any time, whether before, during, or after the rental of any battery, the User discovers any defect or notices any other potentially dangerous condition of any battery, however minor, they must not use the battery or, if they are already using the Battery and/or Services, they must immediately stop using them if they have any doubts about their safety.
3.1.2. The user undertakes to immediately report any defect or faulty condition of the battery to BatteryBox within the first 2 minutes of use.
3.1.3. The user undertakes to monitor the battery throughout its entire period of use and to intervene whenever a potentially dangerous situation is detected.
3.1.4. If the User fails to strictly comply with the above requirements, they shall be fully and entirely liable for any consequences, claims, demands, causes of action, losses, liabilities, damages, injuries, fees, costs, fines, legal expenses, and/or payments of any kind or nature, whether foreseeable or unforeseeable, known or unknown, with subsequent compensation for the consequences caused.
3.2. Loss or theft of the battery
A battery may be considered lost or stolen if the facts, circumstances, and evidence indicate that the information and events are credible to the Company. The Company and you as the User agree that the last user of the battery will be responsible for the loss or theft of the battery, unless the facts and circumstances indicate otherwise. If the Company determines, based on the evidence presented, that the battery has been lost or stolen, the Company shall be entitled to take any action it deems appropriate (with respect to the last user of the battery or otherwise), including, but not limited to, obtaining a refund and other reasonable compensation or damages and reporting the matter to the appropriate authorities. The consumer agrees that the data generated by the BatteryBox application system is conclusive evidence of the period of use of the battery by the user. The user agrees to report the loss or theft of the battery to the company immediately or as soon as possible.
3.3. Restrictions on the availability of BatteryBox services
The Company makes every effort to provide the Services 365 days a year, but does not guarantee that the Services will be available at all times, as unforeseen events or other circumstances may prevent their provision. Access to the Services is also subject to battery availability. The Company does not represent or warrant the availability of any Services or the availability of any battery at any time, even if the battery is marked as available in the mobile application.
3.4. Access License
Subject to the User's strict compliance with this Agreement, the Company grants the User a limited, revocable, non-exclusive, and non-transferable license to access and use the Services or their content. This license does not include: any further sale or commercial use of the Services or their content; any collection and use of any product, descriptions, or prices; any derivative use of the Services or their content; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, cookies, or similar data gathering and extraction tools. Unless expressly permitted herein, the Services and/or any component thereof may not be reproduced, sold, resold, visited, or otherwise exploited for any purpose other than as set forth herein without the Company's written consent. Any unauthorized use automatically terminates the permissions and/or licenses granted by the Company.
3.5 Copyright and Ownership
All content presented or displayed in the Services, including, but not limited to: text, graphics, photographs, images, moving images, sounds, and illustrations ("Content"), is the property of the Company, its licensors, suppliers, agents, and/or its content providers. All elements of the Services, including, but not limited to, the overall design and Content, are protected by trade law, copyright, moral rights, trademarks, and other intellectual property laws. The Services may only be used for the purpose for which they are made available. Except as permitted by copyright law, you may not modify any of the materials or copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or works contained within the Services. Except as permitted by copyright laws, you are responsible for obtaining permission before reusing any copyrighted material available on the BatteryBox Services. You will comply with all national and international laws, regulations, and rules regarding your use of the Services. The Services, their content, and all related rights remain the exclusive property of the Company or its licensors, vendors, agents, and/or content providers, unless expressly agreed otherwise. You will not remove any copyright, trademark, or other proprietary notices from materials found on the Services.
3.6 Trademarks without approval
All trademarks, service marks, and trade names of the Company and those used herein (including, but not limited to: the BatteryBox name, the BatteryBox logo, the names of the Services, the design of the Services, and/or any logos) (hereinafter referred to as the "Trademarks") are trademarks or registered trademarks of BatteryBox or its affiliates, partners, suppliers, or licensors. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or alter the BatteryBox trademarks in any way, including advertising or distributing promotional materials related to the Services, without the prior written consent of the Company. You may not use the BatteryBox name or any text, images, or symbols that, in BatteryBox's opinion, may imply the Company's endorsement, in any (i) advertisement or written or oral presentation, or (ii) brochure, newsletter, book, or other written material of any kind, without the Company's prior consent.
3.7 Registration and Account Security
In order to access the Services, you will need to create an account. To do so: (a) provide true, accurate, current, and complete information about yourself as requested on the registration, sign-up, or subscription page for the Services (such information is "Registration Data"); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or if the Company has reasonable grounds to believe that such information is untrue, inaccurate, not current, or incomplete, the Provider has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). You are responsible for the security and confidentiality of your password and account. In addition, you are responsible for all activities that occur under your account. You will not share your account information or username and password with any third party, nor will you allow any third party to log into the Services using your account information. You agree to notify us immediately of any unauthorized use of your account or any other breach of security of which you become aware. You are responsible for taking measures and providing security measures that are most appropriate for your situation and intended use of the Services. We have the right to provide user billing, account, content, or usage records and related information under certain circumstances (for example, in response to a legal obligation, legal process, order, subpoena, or warrant, or to protect our rights, customers, or business).
3.8 User Feedback Policy
In cases where the Company has expressly requested feedback or comments, it invites you to send us content (such as comments on blog posts, participation in communities, tips, etc.) for consideration (hereinafter referred to as "User Feedback"). User Feedback remains the intellectual property of the individual user. By posting content on our website, you expressly grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, fully paid, worldwide, fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works, distribute, transmit, perform, and display the content and your name, voice, and/or image contained in your user feedback, in whole or in part, in any form, in any media or technology, whether now known or later developed, including all promotions, advertising, marketing, commercialization, and any other related use, including the unlimited right to sublicense these rights. Any such user feedback is considered non-confidential, and the Company has no obligation to maintain the confidentiality of any information contained in any user feedback.
3.9 Incompatible user feedback
The Company does not support or seek user feedback that results from any activity that: (i) may create a risk of loss, physical or mental injury, emotional harm, death, disability, physical or mental mutilation to any other person or any animal; (ii) may create a risk of any other loss or damage to any person or property; or (iii) may constitute a criminal offense or tort. You agree that you have not engaged and will not engage in any of the above activities in connection with the production of your user feedback. Without limiting the foregoing, you agree that, in connection with your consent, you will not cause emotional distress to others, publicly or otherwise humiliate others, attack or threaten others, trespass on private property without permission, or engage in any activity that could result in injury, death, property damage, and/or any liability of any kind. The Company will reject any user feedback that it believes, in its sole discretion, to have been generated as a result of such activities. If you have been notified of a submission that allegedly violates any provision of this Agreement, the Company reserves the right to determine, in its sole discretion, whether such a violation has occurred and to remove any such feedback from the Services at any time and without notice.
3.10 Unsuitable materials
The user is prohibited from using the services to publish or send any illegal materials that violate rights, threaten, insult, contain defamatory, obscene, pornographic, or profane, or any material that infringes or misappropriates the intellectual property of third parties or may constitute or encourage conduct that would be considered a criminal offense or otherwise violate any law. You also agree that feedback or posting of unsolicited advertising materials ("spam") will not use the services to transmit chain letters, unsolicited emails, false or misleading information, or unsolicited bulk emails.
3.11 Access and Interference
You agree not to use any robots, viruses, or other automated means to access the Services for any purpose without our express written consent. In addition, you agree that you will not: (i) take any action that imposes or may impose, in our sole discretion, an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper functioning of the site or any activities conducted within the services; or (iii) circumvent any measures we may use to prevent or restrict access to the services.
3.12 Links to third parties
Sometimes, BatteryBox services may contain links to websites that are not owned, operated, or controlled by the company or its affiliates. All such links are provided solely for your convenience. If you do not use these links, you will not be able to use the services. Neither we nor any of our affiliates are responsible for the content, materials, or other information found on or accessible from any other website. Neither we nor any of our affiliates recommend, guarantee, or make any representations or warranties regarding other websites, or any content, materials, or other information located on or accessible from other websites, or the results that you may obtain from using any other website. If you decide to access any other websites linked to or from the Services, you do so entirely at your own risk.
3.13 Representations and Warranties
You hereby declare that you have full legal capacity, in other words: you are at least 18 years of age, you have the right and authority to enter into this agreement, you are fully capable and competent to fulfill the terms, obligations, and duties of this agreement, and that your use of the services is and will be in compliance with all applicable laws. You declare that you have read, understood, agree to, and will comply with the terms of this agreement. In addition, you represent and warrant that your User Feedback and all elements thereof are: (a) solely owned or controlled by you, and you have the prior written consent of the rightful owner of any content included in your User Feedback; and (b) the use of your User Feedback by the Company as described or contemplated herein does not and will not infringe upon the copyrights, trademark rights, publicity rights, or other rights of any person or entity, violate any laws, regulations, or rights of any kind, or otherwise give rise to any claims or liabilities that may be applicable, including, but not limited to, publicity and privacy rights, and defamation. In addition, you will be solely responsible for your user feedback and the consequences of its publication or disclosure.
3.14 Exemption from liability due to impediment
Neither the Company nor you shall be liable for any damages or for any delay or failure to perform resulting from acts or events beyond their reasonable control, including, but not limited to: state of emergency, pandemic, fire, lightning, explosion, power surge or failure, flood, war.
In addition to other cases specified by law, exemption from performance is justified to the extent that the party invoking non-performance proves one of the following circumstances:
- it is a consequence of the obstacle referred to in point 3.3 of this agreement;
- the other party caused the first party's failure to perform its obligations, including delays or the first party's suspension of performance;
- non-performance by one party is justified if it is the result of an obstacle beyond its control and if that party could not reasonably be expected to overcome the obstacle or its consequences;
- if the obligation arose from a contract or other legal act, non-performance is not justified if the party invoking non-performance could reasonably have taken the impediment into account at the date of conclusion;
- if the justifiable obstacle is only temporary, the exemption shall apply for the duration of the obstacle. However, if the delay becomes a fundamental breach of contract, the other party may use legal remedies based on such breach;
- if the justifying obstacle is permanent, the obligation ceases to exist. The correlative obligation also ceases to exist;
- The party invoking non-performance shall ensure that the other party receives notification of the impediment and its effect on the ability to perform the obligation within a reasonable time after the first party became aware or should have become aware of these circumstances. The party informed of the non-performance shall be entitled to compensation for any damage caused by the failure to receive such notification;
- A justifiable obstacle does not exempt the party invoking non-performance from paying damages if the obstacle arose after the failure to perform the obligation, except in cases where the other party could not have benefited from the performance of the obligation anyway due to the obstacle.
3.15 Network properties
The Services may offer certain features and services that are available to you through your mobile device. These features and services may include the ability to access features of the Services and upload content to the Services, receive messages (including text messages and SMS) from the Services, and download applications to your mobile device ("Network Features"). Standard messaging, data, and other charges may apply from your carrier. Charges may appear on your mobile service bill or be deducted from your prepaid account. You should check with your mobile carrier to determine what rates are available and how much they cost. Contact your carrier for questions regarding these matters. You confirm that you are the current subscriber and/or user of the registered mobile number in the services and that you are authorized to bear any charges for messages or data that may be charged by your carrier. You are strictly prohibited from registering a mobile number that is not yours. If any information provided is found to be false or inaccurate, we have
RESILIANCE
You have the right to cancel the Agreement at any time by notifying the Company. If you wish to terminate this Agreement, please send an email to the following address: support@batterybox.com. If you cancel the Agreement: (i) All rights granted to you will immediately terminate; (ii) You will cease using the Services and/or using External Batteries; and/or (iii) You will be required to pay the Company all outstanding and unpaid amounts. Upon termination, you will lose access to all Services.
The Company reserves the right, upon written notice (the term "written" here includes email), to terminate this Agreement and/or suspend your access to its Services if:
(a) You fail to pay the Company any outstanding amount under this Agreement; and/or
(b) You materially breach any term of this Agreement. Upon termination of this Agreement for any reason, your access to and use of the Services will end.
5. CONFIDENTIALITY. PROCESSING OF PERSONAL DATA
By providing personal data, you implicitly accept the confidentiality and security principles set out below. The protection of information during the processing of your personal data is of significant concern to the Company, therefore all data collected during the use of BatteryBox services is processed in accordance with the applicable laws of the country in which this site is administered, specifically the Slovak Republic. By using BatteryBox services, you understand and agree that all personal information held by BatteryBox and belonging to users, including all names, addresses, telephone numbers, email addresses, passwords, payment information, and other data, will be stored by the company in accordance with their confidentiality and the Privacy Policy, subject to the following conditions: (i) if there is a situation in which you cannot provide personal information to the relevant authorities, the Company may, at our sole discretion, provide such information, including your name, address, telephone number, and other data, to those authorities; (ii) if the Company receives a request from a court or other authority, the Company will provide all requested information in accordance with applicable law; and (iii) the Company may disclose aggregated data and other data about you in accordance with applicable law.
The company may disclose individual data to third parties with your express consent (e.g., registration for a study). By providing personal data, you consent to the storage and processing of personal data by the company.
In accordance with the requirements of Act No. 18/2018 on the protection of personal data and on amendments to certain acts, the company is obliged to manage the personal data provided securely and exclusively for the specified purposes.
We use your personal data to provide you with the services you request and to improve the functioning of our application. In order to use BatteryBox services, you will need to provide certain personal data. Your refusal to provide this data will prevent you from using BatteryBox services and commercial relationships. The information you provide and is recorded is intended for use by the operator and is not provided to third parties, except in situations specified by applicable law.
According to Act No. 18/2018, you have the right to access and modify your data, the right not to be subject to individual decisions, and the right to appeal to the courts. You also have the right to object to the processing of your personal data and to request that your data be deleted.
The Company collects personal data on the website and in the BatteryBox application for the following purposes: verification, shipment, and invoicing of orders to the user; handling cancellations or problems of any kind related to the order or contract; services purchased by the user; ensuring user access to the service; sending news and/or periodic alerts exclusively in electronic format; contacting the user at their voluntary request; contacting the user on customer relations issues; statistical purposes.
The personal data collected are:
- First and last name
- photo containing a portrait of the user
- email address, Facebook ID
- phone number, address, and other billing information.
The company stores this data for as long as the user has an active account on the platform.
9. Your rights under the General Data Protection Regulation (GDPR) 216/679/EU are:
The right to withdraw consent to the processing of data based on your consent at any time. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal, for the purposes of performing a contract, complying with a legal obligation, or pursuing our legitimate interests.
Right of access – means that you have the right to obtain confirmation from us as to whether or not we are processing your personal data, and if so, you have access to this data and information about how it is being processed.
Right to data portability – means the right to obtain personal data in a structured, commonly used, and machine-readable format, as well as the right to transmit those data directly to another controller, where technically feasible.
Right to object – means the right to object to the processing of personal data if the processing is necessary for the performance of a task carried out in the public interest or for the purposes of the legitimate interests of the controller. If the processing of personal data is for direct marketing purposes or processing based on your explicit consent, you have the right to object to the processing at any time.
Right to rectification – means the right to have inaccurate personal data corrected without undue delay. The correction will be communicated to each recipient to whom the data has been sent, unless this is impossible or would require disproportionate effort.
Right to erasure (“right to be forgotten”) – means the right to request the erasure of personal data without undue delay if one of the following reasons applies: the data is no longer necessary for the purposes for which it was collected or processed; you withdraw your consent and there is no other legal basis for processing; you object to the processing and there are no legitimate grounds for processing; the personal data has been processed unlawfully; the personal data must be erased to comply with a legal obligation; the personal data has been collected in relation to the offer of information society services.
Right to restriction of processing – may be exercised if the person challenges the accuracy of the data for the period necessary to verify the accuracy of the data; the processing is unlawful and you do not agree to the erasure of the personal data, but instead request the restriction of its processing; if the company no longer needs the personal data for processing purposes, but the person requires it to establish, exercise, or defend a right in court; if the person has objected to the processing for the time necessary to verify whether the legitimate interests of the controller override those of the person.
Right to lodge a complaint – complaints regarding the processing of personal data may be addressed to the National Supervisory Authority for Personal Data Protection. To exercise these rights, or for any other questions regarding this notice or the company's use of personal data, please contact our Data Protection Officer using one of the methods of communication listed below.
To exercise these rights, you can submit a written request, dated and signed, to the address Rajská 3, 811 08 Bratislava, by email to: support@batterybox.sk or by phone at: +421 911 245 254. You also have the right to appeal to the court.
Your data will not be transferred to countries outside the European Union.
Further details and any updates to this notice on the protection of your data can be found on the website of the Office for Personal Data Protection of the Slovak Republic:
6 COMMUNICATION AND CONSENT TO BE CONTACTED
6.1. The user shall verify that all contact information provided to the company, including but not limited to their name, email address, and mobile phone number, is true and correct. They confirm that they are the current subscriber or owner of any phone number they have provided. In the event of any changes to your contact details, including your phone number, you agree to use the BatteryBox app or website to update this information in accordance with the accepted procedures. If you encounter any problems, please contact us at: support@batterybox.sk.
6.2. By voluntarily providing telephone numbers to the company, the user expressly agrees to receive SMS messages related to their registration. Consent to receive automated marketing calls/messages is not a condition of rental or purchase. The user acknowledges that charges may be incurred for calls or SMS messages from their telecommunications operator and that BatteryBox is not responsible for these charges.
6.3. The User agrees that the Provider may obtain and the User expressly agrees that the Provider may contact him/her at the e-mail addresses provided or obtained by other means. The User agrees to receive e-mails even if he/she cancels his/her account or terminates cooperation, unless he/she expressly unsubscribes. You can unsubscribe by sending an email to support@batterybox.sk with the subject line "Unsubscribe." Please allow up to thirty (30) days for any unsubscribe request to be processed. You may also use other means offered by the Company through the BatteryBox app or its website. Your only obligation is to inform BatteryBox that you do not wish to receive emails and to follow the instructions in this section. You waive any rights to file complaints against unsolicited, unwanted, or unsolicited emails or SMS messages, with the option of immediate revocation and in accordance with these instructions. Please note that if you unsubscribe from automated emails/messages, BatteryBox reserves the right to send you non-automated emails/messages.
COLLECTIONS
The Company may offer a monthly subscription for the use of external batteries, subject to terms and conditions that must be separately accepted by the user.
CONTACT INFORMATION
The company can be contacted by email at: support@batterybox.sk, or by post at: Rajská 3, 811 08 Bratislava, Tel: +421 911 245 254.
Legal regulations
This agreement is governed by and must be interpreted and enforced in accordance with Slovak law. For any dispute relating to this agreement: (i) the prevailing party shall be entitled to costs, expenses, and reasonable attorneys' fees (whether incurred in litigation, appeal, or otherwise) for resolving the dispute, together with any other damages or relief to which the prevailing party is entitled; (ii) each party consents to the jurisdiction of the courts in the territory where the battery is used and agrees that such courts shall have jurisdiction over each party.
Dispute Resolution
In the event of any dispute, claim, or demand arising out of or relating to the Services, Content, User Feedback, this Agreement, whether already existing or arising in the future (collectively, "Dispute"), or any intellectual property rights of the Company, actual or alleged, you agree to send written notice to the other party that includes a reasonable description of the dispute, along with a proposal for its resolution. Our notice will be delivered to you based on the most recent contact information you provide to us. If such information does not exist or is not updated, there is no obligation under this provision.
Your notification (“Notification”) must be delivered to us at the following address: Partymaker 2 s.r.o., Rajská 3, 811 08 Bratislava. Within thirty (30) calendar days of receiving the notification, the company undertakes to deliver a written response to the notification with the necessary clarifications regarding the issue in question. The company and you will engage in dialogue to attempt to resolve the dispute amicably. The parties will make their best efforts through this process to resolve any dispute, claim, question, or disagreement and commit to good faith, including mediation.
If it is not possible to reach an agreement on a peaceful resolution of the dispute, the parties may refer the matter to the competent courts in the Slovak Republic.
WITHDRAWAL
No waiver of any breach of any provision of this Convention shall constitute a waiver of any further breach or of any other provision of this Convention.
Cumulative measures
All rights and remedies provided for or referred to in this Convention are cumulative and non-exclusive, and the exercise of one of them does not preclude the availability or applicability of another right or remedy under the law.
Final Provisions
This agreement contains the complete, final, and exclusive agreement between the parties regarding its subject matter. This agreement supersedes all prior agreements, written or oral, regarding such subject matter. At any time and periodically, and without the user's consent, the company may unilaterally modify this agreement at its sole discretion. By continuing to use any of the BatteryBox services after notification of any changes, the user agrees to all such changes. The user must review this agreement periodically to be informed of any changes. For each change to this agreement, the company will post a notice on its website and/or in the application. The prices listed on the website supersede all prices listed in this agreement.
VOLUNTARY APPLICATION OF THIS CONVENTION
This agreement is entered into voluntarily, with consideration, good faith, and without any undue coercion or influence on behalf of the company. The user acknowledges that: (a) they have read this agreement; (b) they understand the terms and consequences of this agreement, including its versions; and (c) they are fully aware of the legal and binding effect of this agreement.
ACCEPTANCE OF THE AGREEMENT BY THE USER
I declare that I have read and expressly agree to the terms and conditions. I declare and confirm that I am familiar with the functioning of the battery/services.